Answer : Either fill in the registration form on our website or call the registration line on +44(0) 8767 2043 (Weekdays 9am to 6.00pm and Weekends 9am to 3.30pm) You can also e-mail us on support@meermoneytransfer.com.

Question: What information do I need to send to be fully registered?

Answer: Copies of the following; passport or driving licence for proof of Identification and a utility bill (mobile bills are not accepted) for proof of Address.

Question: What happens if all the information requested by Meer Money Transfers cannot be provided?

Answer: All the information that we request is vital. If the said information has not reached us within 30 days then the application will be cancelled.

Question: How soon can we start sending money?

Answer: As soon as your account is created / activated you can start sending money from our website or by phone, instantly.

Question: How much it cost me to transfer money?

Answer: There are FIXED percentages for the amount you are sending. Please click here for the calculator schedule

Question: How secure are the transactions?

Answer: The security of all the transactions are of paramount importance to Meer Money Transfers and therefore are equal to any financial institution within the UK. UK Data Protection laws protect all information held by Meer Money.

Question: What currency will I receive the money in? 

Answer: US Dollars only.

Question: What if I provide the wrong beneficiary information such as the receivers name?

Answer: The sender has to make sure that they provide us the correct beneficiary details. In case of wrong beneficiary details Meer Money has to incur administration costs which will be invoiced to the client. Furthermore, general refund policy will NOT be applicable due to the delay caused by wrong account number.

Question: How will the beneficiary be informed about collecting the funds?

Answer: For security reason you have to inform the beneficiary of collecting the funds from the Meer Money agents bank close to their area. MMT will send you all the information you need to inform the beneficiary of.

Collection: Direct Transfer to the beneficiary's account with partner bank. For convenience and security we recommend the beneficiary to have an account with our partner bank, which will provide access to the money as soon as the transaction has been completed successfully. The partner bank can also provide the ATM cards, for convenience. This only applies for selected cities please contact us for information.

Question: Can I send money to multiple beneficiaries from my E-wallet?

Answer: Yes - after the initial registration approval.

Questions: What happens if the beneficiary does not collect the money?

Answer: MMT will refund the principal amount after 30 days to the senders account. This will not include the original transaction fee amount.

Question: Does Meer Money Transfers need information about changes in contact details?

Answer: Yes - this absolutely crucial.

Question: Is my information secure?

Answer: Meer Money Transfers strictly adheres to UK and European data protection laws. We only send the necessary information to our partner bank to validate the transaction for settlement verification. We do not sell our valued registered customers information to any third party and we are constantly coming up with new ways of insuring the security of your information.

Question: What exchange rate will the beneficiary get?

Answer: Please click here for our calculator schedule.

Question: Can I cancel my registered user account with MMT?

Answer: Yes. Please, send us a cancellation letter or send an Email with your registration cancellation details. MEER MONEY will confirm the cancellation of the registration by post or a telephone call.