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Question : How do you register with Meer Money
Limited (MML)?
Answer : Either
fill in the registration form on our website or call the registration line on
+44(0) 8767 2043, +44 20 8789 8085 (Monday-Thursday 10.00 am to 5.00pm. You can also
e-mail us on
support@meermoneytransfer.com.
Question: What information do I need to send to be fully
registered?
Answer: What
information do I need to send to be fully registered? Answer: We require a Copy
of your passport or driving licence verified as a true likeness of the original
for proof of Identification and utility bill (mobile bills are not accepted)
for proof of Address.
For more details see the terms and conditions.
Question: What happens if all the information requested by
Meer Money Limited cannot be provided?
Answer: All the
information that we request is vital. If the said information has not reached
us within 30 days then the application will be cancelled. 1- Your payments will
not be uploaded to your wallet.2- your transactions will not authorize. But
still you can have an access to the system to login and read the information in
our website; as soon as you decided to forward your verified documents then you
will have full access to the website.
Question: How soon can we start sending money?
Answer:
As soon as your account is created / activated you can start sending money from
our website, instantly.
Question: How much it cost me to transfer money?
Answer:
There are FIXED percentages for the amount you are sending. Please
click here for the calculator schedule of your total wallet sum.
Question: How secure are the transactions?
Answer: The security of all the
transactions are of paramount importance to Meer Money Limited and therefore
are equal to any financial institution within the UK. UK Data Protection laws
protect all information held by Meer Money.
Question: What currency will I receive the money in?
Answer:
US Dollars only.
Question: What if I provide the wrong beneficiary information
such as the receivers name?
Answer:
The sender has to make sure that they provide us the correct beneficiary
details. In case of wrong beneficiary details Meer Money has to incur
administration costs which will be invoiced to the client. Furthermore, general
refund policy of the transaction charges will NOT be
applicable due to the delay caused by wrong account number or other account
details.
Question: How will the beneficiary be informed about
collecting the funds?
Answer: For
security reason you have to inform the beneficiary of collecting the funds from
the Meer Money collection points. MML website will provide you the transaction
ID at the end of each transaction which must be passed to the beneficiary or by
the agents who process your payments in case when your payment has been
processed via agents and not from your account.
Collection: Direct
Transfer to the beneficiary's account with partner bank. For convenience and
security we recommend the beneficiary to have an account with our partner bank,
which will provide access to the money as soon as the transaction has been
completed successfully. The partner bank can also provide the ATM cards, for
convenience. This only applies for selected cities please contact us for
information.
Question: Can I send money to multiple beneficiaries from my
wallet?
Answer: Yes -
after the initial registration approval.
Questions: What happens if the beneficiary does not collect
the money?
Answer: MML will
refund the principal amount after 30 days to the senders account. This will not
include the original transaction fee amount.
Question: Does Meer Money Limited need information about
changes in contact details?
Answer: Yes -
this absolutely crucial.
Question: Is my information secure?
Answer: Meer
Money strictly adheres to UK and European data protection laws. We
only send the necessary information to our partner bank to validate the
transaction for settlement verification. We do not sell our valued registered
customers information to any third party and we are constantly coming up with
new ways of insuring the security of your information.
Question: What exchange rate will the beneficiary get?
Answer: You can
see the exchange rates in the marquee at the bottom of the website. This
exchange rates are excluded the transaction fee.
Question: Can I cancel my registered user account with MML?
Answer: Yes.
Please, send us a cancellation letter or send an Email with your registration
cancellation details. We will confirm the cancellation of the registration by
E-mail, post or a telephone call.
Question: Is there any Limit on my account?
Answer: Yes, your account has initial start up limit of 10,000 GBP per twelve month period, started from the date of registration.
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